Friday, December 5, 2008

Thinking about body language

As I was looking for my old posts, I read some other ones that people had written about tutors, clients, and body language. I feel like I know some basics about body language and what I can tell from it during a session. Obviously, if a client is slouching, leaning back, looking around, and has his or her arms folded, he or she probably isn't interested or engaged in the session at all. I have only ever had one client who has displayed all of this body language during a session. If I see any of this disengaged behavior during a typical session, it would be the client looking around. However, I'd say this happens more not than often, though it does make me concerned that the client isn't really listening whenever I do see it. I had one client who pretty much refused to look at me, whether I was talking or not. I though it was possibly shyness, because the client was otherwise polite and friendly and seemed happy with our session. I also had one client who didn't seem to understand the concept of personal space (I was pretty sure our noses were about thisclose whenever we looked at each other). He was fun to work with and it was a good session, I just remember telling myself a couple of times that being that close wasn't going to hurt me and there was no reason to back away.
I often consciously think about my own body language during a session. I make an effort to always lean forward and look at a clients when they are talking to me, to nod when I understand or to make sure that they know I get what they're talking about, and to smile and appear friendly. Sometimes I have to gauge where I'm sitting and decide if I think I'm too close or too far away. I set my pencil down sometimes to make sure that I don't tap it or play with it. I tend to fidget a lot when I'm tense, stressed, or hyper, which I try to make sure I don't do during sessions. I also try not to cross my arms, avoid frequently checking the clock, and ignore everyone and everything that's going on around me. I once had a client ask to move to a different room because it was so noisy in 300 (we went to 317); I was surprised when he asked and didn't really think it was that noisy, but later I was glad we'd moved because we were the only people in 317 and it was actually a very peaceful and pleasant working environment. I'm pretty sure I handle my own body language ok, what I'm looking forward to is the day when I don't have to consciously think about it anymore. Though maybe that never happens. Hm. I guess we'll see.

to not cross my arms, to avoid frequently checking the clock

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